1. SERVICES

VAI streamlines the process of connecting startups with investors by helping startups present their ideas and matching them with suitable investor profiles and service providers. VAI provides tools for entrepreneurs to showcase their projects in an investor-friendly format and a search engine to match them with relevant investors, enhancing success rates. It reduces the need for startups to contact multiple investors individually and assists investors in filtering relevant opportunities, creating an efficient environment for achieving goals and informed investment decisions.

• 1.1. Sites & applications. VAI operates the online matchmaking platform located at https://viktoriai.com and all related sites under the domains http://letsvai.com, http://letzvai.com, and http://vainow.io (collectively referred to as the “Sites”), which are accessible via the VAI App store application (collectively, the “Service” or our “Services” or “Platform”).
• 1.2. Authorized representation. You acknowledge that the Terms are solely between you (and any person or entity you expressly represent) and VAI. If you are accessing, or using the Service on behalf of an entity, you warrant that you are authorized to accept this Agreement on behalf of that entity, and that the entity agrees to comply with this Agreement and indemnify VAI for any violations of this Agreement by you.
• 1.3. Age restrictions. If you are under 18, you certify that you have permission from your parent or guardian to use the Platform and that they have read these Terms of Service with you.
• 1.4. Trial access. VAI does not typically offer trial access. If VAI agrees to provide trial access, it may be limited or subject to specific terms agreed upon prior to registration, and it may be limited to the use of specific features.
• 1.5. Terms of Service updates and consent. Subject to applicable law, VAI reserves the right to modify, amend, or change these Terms at any time. Notice of material changes will be posted on this page with an updated effective date. In certain circumstances, we may notify you of changes to the Terms via email or other means. However, you are responsible for regularly checking this page for any updates, and for notifying us to update your contact details if they change. Your continued access or use of our Services constitutes your ongoing consent to any changes, and you will be legally bound by the updated Terms. If you do not accept a change to the Terms, you must stop accessing or using our Services immediately.
• 1.6. Effective date. This Agreement is effective upon the registration of your account and your use of the Services.
• 1.7. Right of admission. VAI is the sole interpreter on the intended and acceptable use of the platform that allows you to utilize the Services. VAI reserves the right to revoke, suspend, or terminate any user's access to one or more (or all) of the VAI Services without notice, at any time and at its sole discretion, in the event of any violation or suspected violation of these Terms or for any reason our team deems to be inappropriate use of the Services.
• 1.8. Technical obligations. VAI uses commercially reasonable efforts to make the services available 24 hours a day, 7 days a week. You acknowledge and agree that such availability is subject to: (a) planned maintenance downtime, and (b) any unavailability caused by urgent maintenance or circumstances beyond VAI’s control. VAI will use commercially reasonable efforts to provide you with support as needed. You are responsible for obtaining and maintaining any equipment or ancillary services necessary to connect to or access the Services, and for ensuring that such equipment or ancillary services are compatible with the Services.

2. USERS

VAI provides services to a diverse range of users, considering:

• “Startups” (also referred to as “Entrepreneurs” or “Innovators” in the VAI platform): Individuals who initiate, invent, organize, and operate businesses, introducing ideas, products, or services to the market.
• “Investors”: Individuals or entities that allocate capital with the expectation of financial returns, considering the associated risks. This includes, but is not limited to, Venture Capitalists, Public or Private Funds, Private Equity Investors, Angel investors, Institutional Investors, Crowdfunding, etc.
• “Other parties seeking to invest capital” (also considered as Investors in this Agreement): Industry players, Government Institutions, NGO's, etc.

VAI may allow the creation of multiple users under a single account to represent one entity; however, creating multiple accounts for the same entity is not permitted, and shall result in the restriction or termination of your account

If you have a strategic partner, advisor, or broker who acts or uses the Platform on your behalf and shares information about you on VAI, VAI takes no responsibility for the confidentiality terms between you and your strategic partner, advisor, or broker.

• 2.1 Partnerships between the users and liability disclaimer. VAI neither establishes nor guarantees partnerships or joint ventures on behalf of its users or between them. VAI bears no liability under any circumstances for agreements entered into between the parties.
• 2.2 User conduct expectations. Users are expected to treat each other and any VAI member with a reasonable level of cordiality and professionalism.

3. CONTENT

By “Content,” we refer to any material provided or posted by you, other users, or ourselves. In this Agreement, “content” includes, without limitation, all text, files, images, video, audio, or other material on our Services, including information on users' profiles and in direct messages between users.

While using our Services, you will have access to:

• “Your content”: content that you upload or provide while using our Services, even if suggested by our Services;
• “Member content”: content that other users upload or provide while using our Services; and
• “Our content”content that VAI provides on and through our Services.

If you are classified by VAI as a Startup User, you may upload information about your business, including information you consider confidential. The information available on your profile will not be considered confidential information. To clarify, your contact details will only be shared with investors or other users upon a submission from their side to access them and once you have given your consent. Notwithstanding the foregoing, in the event you consent to display contact information on the VAI Platform to other users, you hereby expressly grant to VAI a permission to share your name, email address and profile information.

IIf you are classified by VAI as an Investor User, you may have access to an entrepreneur's confidential information either directly or through an Organization, and should use your discretion in how you handle that information. The information provided on VAI by our users is for informational purposes only and should not be used or downloaded for any purpose other than contacting users on our platform. It does not in any way, manner, shape or form, constitute a formal solicitation of investment. All terms related to the request of funds and investment, have to be agreed between the Users and VAI has no liability under any circumstances with the agreements closed between the parties.

• 3.1. VAI's liability on user's content and its use. The Users are solely responsible for their interactions with other VAI users. VAI has no control over the actions of our users. Opportunities on the VAI Platform may be facilitated by one or more intermediaries, so, users are reminded to review and understand who they are doing business with at the time and who they’re allowing to view their full content. We reserve the right, but have no obligation, to monitor disputes between you and other users. VAI shall have no liability for your interactions with other users, or for any user's action or inaction. However, we are open to offering goodwill assistance if needed and will provide any information required by competent authorities under their mandate for the resolution of any dispute or investigation of any suspected illegal or fraudulent activity
• 3.2. Security and confidentiality Disclaimer about content. Though we take all reasonable steps in accordance with industry standards to prevent it, we cannot guarantee that the VAI Platform will never suffer from a software bug or a hacker attack that allows unauthorized viewing of confidential material.
• 3.3. Prohibited content and activities. We will strictly prohibit any content related to unlawful activities, including, but not limited to, drug dealing, prostitution, pornography, money laundering or any form of trafficking; also, VAI forbids the display by entrepreneurs proposing any concepts involving the development of weapons, firearms, destructive materials, harmful substances. We also strictly forbid our users to transmit, or procure the sending of any advertising or promotional material, including any junk mail, chain letter, spam, or any other similar solicitation.
  
  We prohibit the use of the VAI Platform for purposes of uploading, posting, transmitting, sharing, storing or otherwise making available any content that we deem to be harmful, unlawful, fraudulent, defamatory, abusing, harassing, stalking, threatening, infringing, abusive, vulgar, obscene, hateful, discriminatory or violating the legal rights of others, including but not limited to privacy rights, patent rights, or rights of publicity.
  
  VAI explicitly prohibits the unauthorized collection of information about users of our Platform.
  
  We encourage you to report any unsuitable Content or misconduct by other users. You can report a user by contacting support@letsvai.com.
• 3.4. Your content. VAI is not responsible for any User's Content. You are expressly prohibited from posting any offensive or illegal content. VAI hereby grants you a limited, terminable, revocable, non-exclusive right to access and use the platform only for your use of seeking opportunities for funding as an entrepreneur or seeking potential businesses and ideas to fund as an investor, subject always to compliance with the terms of this Agreement. The content included on your individual profile should be relevant to the intended use of our Services. If you choose to reveal any personal information about yourself, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
  • 3.4.a. User identity registration and account security. All VAI users must use their real names and identities when participating in the VAI community. That means that if you register as a VAI user (which you are required to do to access VAI Services), you must provide VAI with accurate registration information, including your real name and email address. We reserve the right to cancel or refuse registration at our discretion, and users should expect that their subscription may be terminated without notice if we suspect a user has entered personal information that is inaccurate, deceptive, or designed to hide the user's true identity. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify VAI immediately of any breach of security or unauthorized use of your account by sending an email to support@letsvai.com. VAI will not be liable for any losses caused by any unauthorized use of your account. You may never use another user's account without permission.
  • 3.4.b. Ownership and usage rights of your content. You warrant that you own all rights to your User Content or otherwise have (and will continue to have) all rights and permissions to legally use, share, display, transfer, and licence your User Content on behalf of an entity that you represent via the Services. If we use your User Content in the ways contemplated in this Agreement, you confirm that such use will not infringe or violate the rights of any third-party, including without limitation any copyrights, trademarks, privacy rights, publicity rights, contract rights or any other intellectual property or proprietary rights. Content on the Services may be protected by others' intellectual property or other rights, so please don't copy, upload, download, or share content unless you have the right to do so. If you infringe this clause, you are solely responsible for any claims related to the content, and VAI is not liable for any such claims.
  • 3.4.c. User content responsibilities and guidelines.You are solely responsible and liable for Your Content. You acknowledge and agree that Your Content may be viewed by other users, and, notwithstanding these Terms, other users may share Your Content with third parties. By uploading Your Content, you represent and warrant to us that you have all necessary rights and licences to do so, and automatically grant us permission to use Your Content for the intended purposes of matching you with other users. Therefore, you agree to indemnify, defend, release, and hold us harmless from any claims arising in connection with Your Content.
    
    You represent and warrant to us that the information you provide to us or any other user is accurate, and that you will update your account information as necessary to ensure its accuracy. The content included on your individual profile should be relevant to the intended use of our Services.
    
    We may provide you with certain tools or features that may allow you to generate or enhance content. This is still Your Content, and you are responsible for it and its accuracy.
    
    You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time at our sole discretion. Furthermore, you understand and agree that we have no obligation to display or review Your Content, but we may do so if we deem it necessary.
• 3.5. Other member's content. While you will have access to other Members' Content, it is not owned by you and may only be used for the purpose of communicating with one another. You may not copy or use it in any way that infringes intellectual property or other property rights. Member Content belongs to the user who posted it and is stored on our servers and displayed at the request of that user. They are responsible for their content.
  
  You should always carefully review Member Content for accuracy, as VAI does not guarantee its validity.
  
  We reserve the right to terminate your account if you misuse other's Members Content.
• 3.6. Our content. VAI owns all the content displayed on our Services. Any text, whether editorial, navigational, or instructional; content, graphics, logos, buttons, sounds, artwork, images, and other graphical elements on the Platforms; user interfaces; software including both client-side code and server-side code used by VAI to provide services on our Platform, are the sole property of VAI and are protected by copyright, trademark, and other intellectual property law rights. We have moral and registered rights in the VAI and other trademarks, and you shall not copy, alter, use or otherwise deal in the marks without our prior written consent.
  
  By using our Services, you do not acquire any ownership rights to VAI Content or VAI Materials contained therein.
• 3.7. Technical restrictions on content usage within VAI. You agree to refrain from engaging in any of the following prohibited technical activities:
  • You will not engage in any bulk downloading or automatic scraping of the materials in VAI Services. You will not use any “deep-link,” “scraper,” “robot,” “spider,” or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Service or any Content, or in any way to reproduce or circumvent the navigational structure or presentation of the Service or any Content, to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Service. VAI reserves the right to ban any such activity and to prosecute parties in breach of this Agreement to the full extent provided by law.
  • You will not use any automated system to access VAI Services in a manner that sends more request messages to VAI's servers than a human can reasonably produce in the same period of time by using a conventional online web browser.
  • You will not take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure as determined by VAI.
  • You will not bypass the measures VAI may use to prevent or restrict access, use, or copying of VAI Services. You will not probe, scan, or test the vulnerability of the Service or any network connected to the Services, nor breach the security or authentication measures on the Service or any network connected to the Service.
  • You will not attempt to interfere with the proper working of the Platform.
  Regardless of the foregoing or any contrary provisions in the Terms of Service, VAI reserves the absolute and unrestricted rights to modify or delete any User Content that violates our Terms, to reject any User, or to terminate their account at our sole discretion.

4. RIGHTS YOU GRANT VAI

You own all the content you provide to VAI, but you also grant us the right to use Your Content as provided in this Agreement, for the purposes of matching intended by the platform and including for the purposes of marketing VAI and/or the VAI Platform.

In consideration for VAI allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to VAI regarding our Services, you agree that VAI may use and share such feedback for any purpose without compensating you.

You agree that VAI may preserve, access and disclose your account information, including Your Content, even in the event that you request account deletion as described in Section 10 and our Privacy Policy, if required by law or if we believe in good faith that such actions are reasonably necessary to: (a) comply with legal processes; (b) enforce these Terms; (c) respond to claims that any content violates third-party rights; (d) respond to your customer service requests; (e) protect the rights, property, or personal safety of the Company or others; or (f) investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing.

5. THIRD-PARTY LINKS AND CONTENT

For your convenience, VAI may provide links to third-party sites or content. We do not endorse or control these sites and are not responsible for their content or any issues resulting from using them. Accessing such sites is your responsibility and subject to their terms and conditions. VAI is not liable for third parties' Terms or actions.

Our Services may feature advertisements, promotions, and links to third-party websites, resources, or services. VAI is not responsible for the availability or content of those external websites, resources, or services. VAI does not endorse and is not responsible for your interactions with those products or services.

6. PRIVACY AND GDPR

For information about how VAI and its affiliates collect, use, and share your personal data, please read our Privacy Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy Policy.

7. SECURITY DISCLAIMER

VAI is not responsible for any damage to your computer hardware, software, or other equipment or technology including, but without limitation, damage from any security breach or from any virus, bugs, tampering, hacking, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure, or any other technical or other disruption or malfunction.

8. PURCHASES AND AUTOMATICALLY RENEWING SUBSCRIPTIONS

Some of our services maybe accessed free of charge, while others may require a subscription fee. If you opt to purchase any of our available subscriptions and then decide to cancel it, this does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account as set forth in Section 10.

You will have the opportunity to purchase products and services from VAI. Purchases may be processed through our Platform or an External Service (iTunes, Google Play, or other external services authorized by VAI), in which case those purchases must be managed through your External Service Account. You may request assistance at Apple Support or Google Play.

• 8.1. Automatic renewal. If you purchase a subscription, it will automatically renew — and you will be charged — until you cancel it, in accordance with the terms disclosed to you at the time of purchase.
  
  If a periodic payment fails to process due to an expired payment method, insufficient funds, or other reasons, you are still responsible for any outstanding amounts, and it will result in the deactivation of your subscription until the payment is collected. You authorize us to continue billing your updated payment method, which may change your billing dates. If the due amount cannot be collected, VAI reserves the right to terminate your subscription.
  
  Internal Purchases, including subscriptions, are processed using the Payment Method you provide on the Website or App. If you make any Purchase on VAI, you agree to pay the prices displayed to you for the Services you've selected, as well as any taxes that may be imposed on your payments (and may change from time to time), and you authorize VAI to charge the payment method you provided.
• 8.2. Pricing and promotions. VAI may operate a global business, and our pricing may vary based on a number of factors. We may offer promotional rates — which can vary based on region, length of subscription, bundle size, past purchases, account activity and more. If you received a discounted promotional offer, your price may go up per the terms of that offer for any subsequent renewal period. If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.
  
  We will also regularly test new features and payment options. To the extent permissible by law, we reserve the right, including without prior notice, to limit the available quantity of or discontinue making available any product, feature, service or other offering; to impose conditions on the honouring of any coupon, discount, offer or other promotion; to bar any user from making any transaction; and to refuse to provide any user with any product, service or other offering.
• 8.3. Your right to cancel. You may cancel your subscription, without penalty or obligation, at any time and limited to 24 hours before the date of your renewal.
  
  If you cancel a subscription, you may continue to use the cancelled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.

9. REFUNDS

Generally, all purchases made through our services are final and non-refundable, and there are no refunds or credits for partially used periods. You acknowledge that VAI is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused services when an account is closed, whether such closure was voluntary or involuntary.

• 9.1. Eligibility Criteria. Certain users may be entitled to request a refund, in cases of technical errors during the purchase, such as double payments on the same date or discrepancies in the charged amount compared to the confirmed order, or in situations deemed valid by us at our sole discretion, we may issue a refund to the original payment method used for the purchase.
• 9.2. Subscriptions Made via Apple ID. If any of the above apply to you, and you subscribed using your Apple ID, your refund requests are handled by Apple, not VAI. To request a refund, please contact your External Service directly; by using your Apple device on your App Store > Purchase History. Find the transaction and select “Report a Problem.” You can also request a refund at Apple Support. For any other purchase, please contact VAI at support@letsvai.com, with your order number (see your confirmation email), and the email address or telephone number associated with your account.
• 9.3. Consequences of Chargebacks and Payment Reversals. If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, VAI may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a VAI subscription. In the event that your chargeback or other payment reversal is overturned, please contact support@letsvai.com.

If your account is terminated by you or by VAI for any reason, you will not be entitled to any refund for purchases made. Your information will be treated in accordance with our Privacy Policy.

10. ACCOUNT TERMINATION

Please note that cancelling a paid subscription does not remove your account from our Services.

You can request to delete your account at any time by contacting support@letsvai.com.

Your data will be kept encrypted in our servers, but not available to other users or yourself. For more information, please see our Privacy Policy.

11. DISPUTE RESOLUTION SECTION

If you are dissatisfied with our Services for any reason, please contact VAI Customer Service at support@letsvai.com first, so we can try to resolve your concerns without the need of outside assistance. If you decide to pursue a dispute, claim, or controversy against VAI, these terms will apply.

In the unlikely event that we have a legal dispute, you may contact the online dispute settlement platform of the European Commission, available at Online Dispute Resolution | European Commission.

All information related to VAI employees and attorneys is confidential and not admissible for any purpose in any subsequent proceedings. Furthermore, no employee shall be associated with any legal complaint against VAI in connection with these Terms.

12. SEVERABILITY CLAUSE

If any part of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, by a court of competent jurisdiction, it will be adjusted as needed to make it valid and enforceable while still reflecting its original intent. If it's not possible to adjust, that part will be removed, but the rest of the Terms and Conditions will remain in effect as usual.

13. GOVERNING LAW

This Agreement and any dispute arising out of or in connection with this Agreement (“Dispute”) will be governed as to all matters, including, but not limited to the validity, construction, and performance of this Agreement, by and under the laws of Luxembourg.

In the event of a dispute, an amicable solution shall be sought before taking any legal action. If an amicable solution cannot be reached, any legal action shall be brought before the courts of Luxembourg.